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About Us
We are a family owned mortgage company lender in Memphis, Tennessee built to provide our clients lower mortgage rates and five-star service.
LOCAL Supports Local
Our mission is to help support other local institutions in our hometown of Memphis, Tennessee. It means something to be local and to support those that make our city great.
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Check out the Podcast!
Listen to Memphis' leaders tell their stories and promote their organizations. Our podcast is dedicated to finding their "why" and discovering how we can all better support their missions.
Meet Our Team
Travis Chapman
CEO/President
Derek Chapman
Vice President
Chase Newell
Vice President
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Peggy Chapman
CFO
Gracie Chapman
Loan Officer Assistant
Our Story
After years of directing a successful, large-scale mortgage operation for a banking institution, I opened Local Mortgage in 2019, alongside my brother Derek Chapman and mother Peggy Chapman. Our goal was to create something different in the mortgage marketplace. Most mortgage borrowers, knowingly or not, have had to choose between local experts or national, faceless internet-based companies that in some cases offer lower rates and fees.
I have always strongly believed the benefits of both options could be combined. Home buyers and homeowners should not have to choose between a trusted advisor that provides great personalized service or a significantly better interest rate that might save them a thousand dollars or more in annual mortgage payments. They could and should have both!
Over 2700 families since 2019 have entrusted Local Mortgage with their mortgage needs so, I think we just might be on to something…
We are a mortgage lender in Memphis, TN and our roots in Memphis mortgage and real estate were planted before my brother and I were even born. My mother and father, Mike Chapman, moved to Memphis in the mid-1970s and my father soon started a career in mortgage and real estate that spanned 25 years. After his passing in 2001, I began my career in mortgage lending and my brother and mother followed over the next few years as our business grew.
Naming the company Local Mortgage was more about a sense of community and service rather than location. We set out from the beginning to offer what we call “LOCAL” service. That means personal service from a team of highly qualified and experienced mortgage lending professionals. We answer our phones and reply quickly to your texts and emails. Our people are truly committed to providing the very best experience for our customers. We are very proud of the high ratings and wonderful reviews our customers leave us on Google and other review platforms.
In addition to our high levels of service, our customers also benefit by receiving interest rates that are consistently much lower than the national average based on surveys comparing our rates to the Mortgage Bankers Association weekly rate survey. Also, our Loan Officers are stakeholders in our company and are compensated for the overall financial success of our organization, not through high commission rates on individual deals. Aggregating the compensation over a high volume of production has allowed us to achieve cost savings and pass those savings along to our clients through lower interest rates.
If you are in the market for a new home or need to consider refinancing your current home loan, we would love to talk with you.
News and Around Town
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Family History in Real Estate
Our family is proud to have served over 2,700 families since 2019 when we opened Local Mortgage. But our family history in real estate and mortgage goes back further than a few years. The Chapman family has been deeply rooted in real estate related businesses since the 1960s.
Local Mortgage (2019-Present)
Local Mortgage was started in 2019 by Travis Chapman alongside his brother Derek Chapman and mother Peggy Chapman. Travis' daughter, Gracie Chapman, joined the family business after graduating from college. The Chapman family has over 50 years of multi-generational experience in mortgage lending. Our purpose in opening Local Mortgage was to return to a smaller company feel with close, long-term customer relationships.
Since opening in 2019, the company has enjoyed great success, serving over 2,700 families and accumulating over 200 five star online reviews. Local Mortgage has and will continue to strive to provide the best combination of service and rates in the markets that we serve.
Triumph Bank/Merchants and Planters Bank (2011-2019)
Prior to starting Local Mortgage, Travis Chapman was the President of the Mortgage Division for Triumph Bank in Memphis, TN. Travis' brother Derek and mother Peggy were key members of the mortgage team which helped the mortgage division expand into over 40 states, setting record loan volumes for the bank. The mortgage division grew its sizable presence through retail, wholesale, correspondent, and consumer direct lending channels.
The Chapman's joined Triumph Bank in 2013 as part of an acquisition of Merchants and Planters Bank.
Mortgage Lending Consultants (1998-2011)
After a long career in secondary market mortgage bond sales, Mike Chapman (Travis and Derek's father, Peggy's husband) opened Southern States Mortgage (the name changed to Mortgage Lending Consultants in 2003). Mike saw an opportunity coming in the mortgage and real estate industry and was proven correct with the sharp rise in home sales and mortgage volume that the country experienced in the early part of the century. Unfortunately, Mike passed away suddenly in 2001 before his vision for the company would come to light.
After his father's passing, Travis entered the mortgage business full time. He had worked various small jobs in the mortgage industry during college but learning to run a company would be a learning experience that took time. He was fortunate to have a few industry veterans working for the company that would provide invaluable guidance and counsel during the first few years of his career.
The company flourished during the economic and real estate boom of the early 2000's as mortgage production hit all time highs. The company gained market share by adding several industry veterans that helped the company thrive until the real estate and financial crash in 2008. While those years were tough years financially for everyone, the company was well positioned as they never exposed their balance sheet to the risky subprime loans that were the cause of the crash.
Mike Chapman's Professional Career (1975-1998)
Mike’s first employment in the mortgage business began in 1975 with a family owned mortgage company – Percy Galbreath & Sons in Memphis, Tennessee. He started out as an assistant to one of the executives, Bill Farr, and was a Vice President overseeing underwriting, processing, shipping, and secondary marketing by the time the mortgage company was sold sometime in the late seventies. The Galbreath Company continued on as a successful commercial real estate firm.
Mike joined McNeill Mortgage from 1977 to 1983 after Phil McNeill had purchased an existing mortgage company called Joiner, Heard, & Jones. McNeill sold the mortgage company in 1983.
After the sale of the company, Mike went to work for Union Planters Investment Group in 1983 where he started a long career in their bond department. He had a very successful career as a bond trader, primarily focused on the mortgage backed securities market. His career at Union Planters spanned most of the 1980s and 1990s.
In the late 1990s, Mike moved back into the primary mortgage market working as a Wholesale Account Executive for Countrywide Mortgage, the largest mortgage company in the country at that time. Mike earned his Certified Mortgage Consultant designation through the Mortgage Bankers Association in 1998 before starting Southern States Mortgage.
Pat Chapman - Paris (TN) Realty
Like Travis and Derek, Mike also grew up around real estate. Mike's mother Pat Chapman worked at Paris Realty in Paris, Tennessee for many years. She worked as the owner's assistant for many years until she obtained her real estate license and ultimately bought the company in the late 1960s. If not the very first, Pat Chapman was one of the first women to hold a real estate broker's license in the state of Tennessee.