About Us: Why we're "LOCAL"
After years of directing a successful large-scale mortgage operation for a banking institution, Travis Chapman, alongside his brother Derek Chapman and mother Peggy Chapman, opened Local Mortgage. Our purpose was to return to a smaller company feel with closer customer relationships.
We serve several states across the country from our location in Tennessee. Obviously for many of you we’re not local according to the map, So, why would we name our company Local Mortgage?
Our reason is more about service level rather than location. As a family-owned company, we’ve always been more about people than numbers. We set out from the beginning to offer what we call “LOCAL” service. That means personal service from your very own loan team. We answer our phones and reply quickly to your texts and emails. Our people are true professionals who really know mortgages and how to create the best deal for each customer. They constantly get rave reviews for their service.
In addition to our high levels of service, our customers also benefit by receiving interest rates that are consistently much lower than the national average¹. By serving a large area from a single location, marketing in an efficient, direct manner and the use of the latest technology, we have kept our expenses in check while growing our business. Our customers realize those cost savings every day by saving thousands of dollars on their mortgages.
You do not have to compromise. You can get great rates AND still get personalized “LOCAL” service!
Chief Executive Officer
Chief Financial Officer